General Manager - LWR

Dearborn, MI
Full Time
Leap Brands
Manager/Supervisor

General Manager Opportunity 

We are seeking an experienced and high-energy General Manager to lead operations at a large-scale, family entertainment venue. This is a unique opportunity to run a dynamic, high-volume location offering attractions such as trampolines, arcades, food and beverage, and event hosting.

About the Role:
The General Manager will be responsible for the overall performance of the venue, with a focus on driving revenue, leading a large team, ensuring exceptional guest experience, and maintaining operational excellence.

Key Responsibilities:

  • Oversee daily operations including attractions, food & beverage, staffing, and guest services

  • Lead and manage a team of department managers and hourly staff

  • Develop and implement local marketing, sales, and programming strategies

  • Maintain high standards of safety, cleanliness, and facility presentation

  • Drive KPIs such as sales, labor, customer satisfaction, and event bookings

  • Recruit, hire, train, and retain top-tier talent

  • Ensure compliance with all local and company policies and regulations

Qualifications:

  • 3-5+ years of experience in a GM or high-level operations role, ideally within family entertainment, big box retail, large-format restaurants, or high-volume venues

  • Strong leadership skills with the ability to manage a large, diverse team

  • Proven ability to drive results through operational efficiency and guest engagement

  • Experience managing P&L, scheduling, inventory, and performance metrics

  • Ability to work evenings, weekends, and holidays as needed

What We Offer:

  • Competitive base salary

  • Performance-based bonuses

  • Comprehensive benefits package

  • Growth opportunities within a rapidly expanding brand

This is a confidential search. Qualified candidates will be contacted directly by our recruiting team to discuss details and next steps.

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