Vice President of Operations - TR

Cincinnati, OH
Full Time
Leap Brands
Executive

Position Summary:

Our client is looking for a VP of Operations that is responsible for directing and leading all hands-on operational needs for the Brand. You will lead initiatives of the Operations Director’s to enthusiastically grow the system and brand by improving Average Unit Volume growth, positive check count and overall system profitability.

Responsibilities:

  • Meets or exceeds company sales and profit expectations while maintaining standards in all areas
  • Forecast business trends for company operations
  • Ability to analyze and synthesize large amounts of quantitative and qualitative information and extrapolate the business and financial significance of the information
  • Actively seek input for key business decisions, and providing sound business advice and allocation of useful resources
  • Meet and/or exceed monthly Key Performance Indicator metrics all levels
  • Drive profitability at regional, district and unit levels through direct management of strategic initiatives by the Operations Director’s.
  • Implement, execute, manage and follow up on operational brand strategies that improve the profitability at all levels
  • Motivate, lead, coach and develop the Operations Directors 
  • Ensure compliance with all company standards, and brand standards.
  • Collaborate and work in conjunction with all departments for overall growth and success of the operations department and team.
  • Maintain budget controls on all operations activities tied to region and employees.
  • Projects and practices consistent ownership attributes which provide a high level of customer service at all points of contact
  • Partner with Marketing and the Field Operations team to train brand stewardship
  • Develop a written set of operating standards around food preparation, service times, store set up, hospitality, cleanliness, and organization
  • Look for ways improve throughput and productivity by streamlining operationsImprove food cost, labor cost, and operating expenses by systemically reviewing processes and implementing cost control measures
  • Review P&L regularly with DMs and GMs to ensure that key financial targets (food cost, labor, op ex, etc.) are being met
  • Ensure that food quality and guest experience meet brand standards at all times
  • Ensure that the FGC culture and Core Values are properly represented at all stores and at all times
  • Monitor morale of the staff and check in with all employees on a regular basis
  • Ongoing coaching of managers and staffSource, test, and roll out back office systems as necessary
  • Monitor repairs and maintenance issues

Requirements:

  • Bachelor's Degree
  • 10+ years experience with any combination of restaurant operation experience 
  • 5+ years in a Senior Leadership experience within franchisor environment
  • Consistent record of meeting operational commitments
  • Restaurant marketing experience a plus
  • Strong financial acumen, analysis/problem-solving, negotiation and influencing skills.
  • Ability to handle multiple tasks within a constantly changing and demanding environment.
  • Strong project management and organizational skills; demonstrated track record for flexibility and urgency in prioritizing and organizing projects.
  • Excellent communication (written and oral), and problem solving skills.
  • Expert-level skill with Microsoft computer skills, i.e. Word, PowerPoint, Excel, and Outlook.
  • Expert-level skill with various operational point-of-sale (POS) systems.

Share

Apply for this position

Required*
Apply with
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status



Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*