General Manager - Plumbing

Alpharetta, GA

Full Time

Leap Brands

Manager/Supervisor

Position Summary

The General Manager will oversee all aspects of business operations, including field service, dispatch, sales, customer experience, and team management. The ideal candidate is a hands-on leader with a track record of success in managing service-based teams, driving P&L performance, and executing growth initiatives in a fast-paced environment. Prior experience in the trades—especially plumbing, HVAC, electrical, or similar field services—is strongly preferred.

Key Responsibilities

Own the full P&L and drive revenue growth, margin improvement, and cost control
Lead daily operations including scheduling, dispatch, service delivery, and customer satisfaction
Recruit, develop, and manage a high-performing team of technicians, service managers, and office staff
Establish and track key operational KPIs and drive accountability across the organization
Implement processes and systems to improve efficiency, consistency, and quality of service
Collaborate with the CEO and private equity partners on strategic planning and reporting
Lead culture development and employee engagement initiatives to support technician retention
Support M&A integration efforts and ensure seamless onboarding of acquired teams or assets
Ensure compliance with safety, licensing, and regulatory requirements

Qualifications

7+ years of operational leadership experience in a service-based or field operations business
Prior experience in plumbing, HVAC, electrical, or related skilled trades preferred
Strong financial acumen with P&L ownership experience
Proven track record of improving operational efficiency and scaling teams
Strong leadership, communication, and change management skills
Experience with CRM, dispatch, or service management software (e.g., ServiceTitan, Housecall Pro, etc.)
Ability to lead in a fast-paced, hands-on environment with private equity ownership

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Cover Letter

Are you willing to relocate?*

What's your citizenship / employment eligibility?*

What's your highest level of education completed?*

Are you 18 years of age or older?*

LinkedIn Profile URL:

Desired salary*

Earliest start date?*

Have you ever been convicted of a felony?*

If “Yes”, you have been convicted of a felony, please explain the circumstances around the conviction:

By typing YES, you consent to receive sms/text messages from Leap Brands. Reply STOP to opt-out anytime"

https://www.iubenda.com/privacy-policy/80511648* YesNo

Do you agree to receive communication via SMS text?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application

Thanks for visiting our Job Board. Please pardon our appearance as we work to make your application process as enjoyable as possible. Our goal is to ensure you are not taking 20 minutes to fill out your application, but to simplify the application process.

General Manager - Plumbing

Position Summary

Key Responsibilities

Qualifications

Apply for this position